Owned the global martech stack end to end — rationalising tools, eliminating redundant spend, and replacing external solutions with leaner, purpose-built internal alternatives. Designed and deployed automations across every stage of the campaign lifecycle, turning manual, error-prone processes into reliable, auditable workflows.
Built the first operational framework connecting field marketing activities — including tradeshows and events — to downstream commercial outcomes, giving leadership a clear line of sight from event investment to pipeline contribution. Partnered closely with Sales to ensure Salesforce served marketing as powerfully as it served revenue operations.